The Identification of Uncomfortable Operating Device of Truck by Delphi Survey and AHP

초록

As the industry develops, the growth of the transportation industry is steadily increasing. A truck is a means of occupying most of the land transport. Therefore, the ergonomic design considering the usability and safety of the truck has become as important as mechanical performance and quality. Thus, it is important to based user experience systematically find uncomfortable operating device of truck. Operating devices of truck commonly applied to most trucks were selected through literature surveys and user interviews, and their discomfort was evaluated by Delphi survey for 40 participants. Then, operating devices of truck were prioritized in terms of discomfort by using AHP (Analytic Hierarchy Process) analysis. The uncomfortable operating devices of truck found in this study can be useful for drivers engaged in transportation business and truck improvement.

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