Effect of role ambiguity, emotional labor and positive psychological capital on occupational stress in nursing assistants

초록

This study is a descriptive correlation study dealing with role ambiguity, emotional labor, positive psychological capital, and occupational stress, and to determine the factors affecting the correlation of these variables. As a result, there was a statistically significant difference in role ambiguity according to age and marital status. Likewise, there was a statistically significant difference in positive psychological capital according to age and marital status, whereas occupational stress showed statistically significant difference according to age and region. Based on the above results, we examined role ambiguity, emotional labor and positive psychological capital that affect occupational stress of nursing assistants. The results of this study suggest that it is necessary to establish a systematic education and management plan for occupational stress, which can improve positive psychological capital, reduce role ambiguity and emotional labor among nursing assistants. © Rushing Water Publishers Ltd. 2018.

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