How does personality link to customer retention? A sequential mediating model of self-efficacy and relational investment

제목
How does personality link to customer retention? A sequential mediating model of self-efficacy and relational investment
저자
양병화
발행일
2015-01-21
학회명
The 2nd international Conference on Digital Policy & Management
개최국가
태국
학회 개최일
2015-01-21 ~ 2015-01-21