저가항공사 직무만족의 결정요인에 관한 연구

초록

The aim of this research is to explore the antecedents of job satisfaction in the domain of low-cost carriers regarding the labor intensive characteristics of the business. As for the determinants of job satisfaction, this study chose salary, interaction with customer, and organizational transparency. This study collected the data using an online survey. The survey participants were employees in low-cost carriers. The number of valid observations is 208. For the data analysis, this research used exploratory factor analysis, correlation matrix, and multiple linear regression analysis. The results disclosed that job satisfaction of employees in low-cost carriers is positively influenced by salary, interaction with customer, and organizational transparency. This research sheds light on the literature by scrutinizing influential attributes of job satisfaction of employees in the case of low-cost carriers. This study documents the information for human resource management in the area of low-cost carrier businesses

키워드