기업 Size에 따른 경영혁신모델도입이 경영품질에 미치는 효과에 관한 연구: 말콤볼드리지(MBNQA) 및 한국의 품질경영상 기준으로

A Study on the Effect of Management Innovation Models on Management Quality by Company Size:Focused on the Criteria of MBNQA & Korean Quality Award

초록

This paper investigates the effect of introducing MBNQA Model, a representative execution system of TQM with strong management innovation capability, and its Korean version, Korean Quality Award Model, to the Korean companies and analyzes the effect to find out whether the application has improved companies’ management quality. The empirical result of this study not only provides the company planning to adopt those management innovation models to enhance their management quality with practical guidelines but also suggest a direction to the first class company.

키워드

TQMManagement QualityMBNQA
제목
기업 Size에 따른 경영혁신모델도입이 경영품질에 미치는 효과에 관한 연구: 말콤볼드리지(MBNQA) 및 한국의 품질경영상 기준으로
제목 (타언어)
A Study on the Effect of Management Innovation Models on Management Quality by Company Size:Focused on the Criteria of MBNQA & Korean Quality Award
저자
홍승표박상문정규석
발행일
2005-12
유형
Y
저널명
품질경영학회지
33
4
페이지
1 ~ 11